How Your Wallet And Account Data Work
Our Privacy Policy covers details you provide during account creation, including your phone number, login credentials and verification responses. It also covers technical records from the device and browser you use, such as session time, language settings, approximate network details and pages opened in the lobby.
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Payment references may show that you used DANA, OVO, GoPay, QRIS, bank transfer or a virtual account, while sensitive wallet credentials remain with the relevant payment service. We use these records to open your account, confirm account control, match payment status, detect unusual login activity and
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answer support requests. We do not ask you to send wallet passwords through chat. Where local law permits, we may retain selected records for security, dispute handling and required business records. Access depends on local law, and you can contact us through the support route connected
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to your account to ask what data we hold or request a correction.
Service availability depends on jurisdiction. Users are responsible for checking local law before access.